For Patients

Useful info for our patients to use

Patient Instructions


Appointments may be made during office hours: 8:00am - 5:00pm Monday through Friday

After Hours Urgent Care

Medical Associates Urgent Care Clinic treats patients for injuries and illnesses requiring immediate care (including but not limited to): minor injuries or illnesses, fever & flu-like symptoms, severe sore throat or cough, allergies, sinus infections, ear & eye irritations, rashes & skin irritations, bites, minor burns & sunburns, minor broken bones & fractures, sprains & strains, lacerations (that may require stitches), urinary tract infections, skin infections, and mild to moderate breathing difficulties.

Medical Associates Urgent Care Clinic is available for urgent situations that require same-day treatment. If your condition is serious or life-threatening, call 911 or go to the emergency room.

Medical Associates Urgent Care Clinic, 2400 Lillian Way, Clinton, IA 52732


Office Hours:

8:00am - 8:00pm Monday through Friday
9:00am - 4:00pm Saturday and Sunday

After Hours Calls

Medical Associates provides an on-call physician 24-hours per day, 7-days per week. 563-243-2511

Emergency Care

If you are experiencing an emergency, dial 911 or head to the nearest emergency room immediately. For all other calls, a Medical Associates on-call physician is available by calling 563-243-2511 or you may go to the Medical Associates Urgent Care Clinic.

New Prescriptions and Prescription Renewals

The entire staff at Medical Associates takes their responsibilities to you, their patients, very seriously. Your health is our first priority, and, therefore, we would like to explain in detail why we require patients to schedule office visits for obtaining new prescriptions and/or prescription renewals.

Prescribing and renewing medications are serious responsibilities for providers (physicians, physician assistants, and nurse practitioners) that are regulated by state and federal laws. In this day and age, prescribing and renewing medications involves the use of an electronic health record (EHR) system which automatically checks for problems before transmitting the orders to the patients’ preferred pharmacies. Alerts within the EHR system notify the ordering provider of any potential drug interactions with a patient’s other medications or conflicts with medications due to new/previous allergic reactions. A record of all prescriptions and refills becomes a part of the EHR system.

The moment that a provider issues a new prescription or renews an existing prescription, he/she is accepting responsibility for this action and any resultant consequences. Office visits with patients allow providers the time and ability to properly assess the health situation and make the right prescription decision involving care and caution. Some of the topics the providers will assess during the office visit are:

  • Does this specific medication still make sense?
  • Are there newer and/or better medications on the market?
  • Should the medication dosage be adjusted?
  • Have any new symptoms developed that might require diagnostic investigation?
  • Is the patient experiencing side-effects from the medicine that could possibly be avoided by trying a new medication?
  • Could the existing medication interfere with new medications that the patient is now taking?

It is the responsibility of our providers to properly and safely care for all our patients. Medications can be dangerous if not prescribed and used properly. Seeing you in person is the best way we can protect you and keep you well. Thank you for putting your trust in us.


All office visits are payable at the time of service. We accept cash, checks, and most major credit cards and debit cards. Please contact our billing office should you have any financial questions or concerns.